Last Updated: November 2025
1. INTRODUCTION
Fabrico is operated by
FBRC LTD (“Fabrico”, “we”, “us”, “our”). We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you interact with:
withfabrico.com (the “Website”)
Fabrico (our online tools and dashboard)Any products, services, events, or communication channels provided by Fabrico.
Fabrico acts as the
Data Controller for personal data processed in accordance with the
UK General Data Protection Regulation (UK GDPR), the
Data Protection Act 2018, and — where applicable — the
Privacy and Electronic Communications Regulations (PECR). By using our services, you agree to the practices described in this Policy.
2. WHEN THIS POLICY APPLIES
This Policy applies to all personal data collected when you:
• Browse our Website
• Use the Fabrico Platform
• Register for an account
• Make a purchase
• Contact customer support
• Subscribe to communications
• Interact with Fabrico via email, phone, social media, or events
• Apply for job opportunities
This Policy does
not apply to employee or contractor data processed in the context of employment.
3. WHAT PERSONAL DATA WE COLLECT
We collect different categories of personal data depending on how you interact with Fabrico.
A. Personal Identifiers
Full name, Email address, Postal address, Phone number, Company name, role or profession
B. Account & Platform Information
Login credentials, Profile details, Platform usage data, Activity logs
C. Payment & Transaction
Data, Billing address,Shipping information,Payment details (processed securely by third-party providers)
D. Technical & Device Data
IP address, Browser type, Device identifiers, Operating system, Session duration, Website performance and usage data
E. Communications:
Customer support, messages, Emails, chats, and enquiries, Feedback or survey responses
F. Recruitment Data (if you apply for a role) CV, portfolio, LinkedIn or websiteEmployment historyInterview notesRight-to-work documentation (if legally required)
G. Media & ContentPhotos, video, or audio you share with us (e.g., uploads, event participation).
H. Social Media DataIf you interact with us or log in using social media accounts, we may receive information made available through your settings.
4. HOW WE COLLECT PERSONAL DATA
We collect data in the following ways:
Directly from you when you submit forms, purchase products, use the platform, or communicate with us:
Automatically through cookies and analytics tools
From third parties such as payment processors, recruitment platforms, marketing tools, or social media
From publicly available sources such as business websites or LinkedIn
5. HOW WE USE YOUR PERSONAL DATA
We use your data to:
A. Deliver Products & Services
• Provide access to the Fabrico Platform
• Process orders and payments
• Manage your account
• Provide customer support
B. Operate & Improve Our Platform
• Monitor performance
• Build new features
• Enhance user experience
• Maintain security and prevent fraud
C. Communicate With You
• Send updates, confirmations, and notices
• Respond to enquiries
• Provide important service announcements
D. Marketing & Personalisation (Where permitted under
PECR)
• Send newsletters and promotional content
• Tailor content and advertising
• Analyse marketing performance
E. Legal & Regulatory Compliance
• Meet legal obligations
•Respond to lawful requests
• Prevent illegal activity
F. Recruitment
• Evaluate applications
• Communicate throughout the hiring process
We will not use your personal data for purposes that are incompatible with those listed above.
6. LEGAL BASES FOR PROCESSING (UK GDPR)
We process personal data based on one or more of the following:
A. Consent
• Marketing communications
• Optional cookies
• Voluntary submissions
You may withdraw consent at any time.
B. Contractual Necessity
We process your data when it is required to provide a service or fulfil an order.
C. Legal Obligations
For tax, accounting, fraud prevention, or compliance requirements.
D. Legitimate Interests
Including:
• Improving our platform
• Personalising user experience
• Ensuring network and information security
• Direct marketing to existing customers (as permitted under PECR)
7. WHO WE SHARE YOUR DATA WITH
We may share your data with:
Trusted service providers, including:
• Hosting and cloud services
• Payment processors
• Logistics and shipping partners
• Customer support systems
• Marketing and analytics tools
• Recruitment platforms
•
Professional advisers such as lawyers or accountants
•
Authorities where required by law
•
Potential buyers or investors as part of business restructuring (under confidentiality)
All third parties are contractually required to protect your data and use it only as instructed.
We never sell your personal information.
8. INTERNATIONAL DATA TRANSFERS
If we transfer your data outside the UK, we ensure it is protected using:
UK-approved Standard Contractual ClausesInternational Data Transfer Agreements (IDTAs)Adequacy decisions where applicable. You may request more details about these safeguards.
9.
COOKIES AND TRACKING TECHNOLOGIESWe may store some information in the form of so-called “cookies” on your device, such as your computer, to offer a more user-friendly and efficient Website, Fabrico, and service. A “cookie“ is a small string of information that is saved temporarily or permanently on your computer when you visit the Website. We use:“essential cookies” these are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. “functional cookies” which serve the technical operation of our Website, and/or services. These cookies remain on your computer after you close your browser and may be used by your browser on subsequent visits to our Website. If you disable these cookies by means of your browser settings, not all functionalities of our Website, and/or services will be accessible; and“analytics cookies” to better understand how you interact with our Websites and services, and to improve our Website, and services. These cookies remain on your computer after you close your browser and may be used by your browser on subsequent visits to our websites, and/or other websites to create personalized ads or for ad measurement.In addition to the cookies used by us and/or our service providers, some cookies are placed by third parties, such as Google. These third-party cookies are not under our control so you should check such parties’ website for further information about their use.
10. HOW WE PROTECT YOUR DATA
We take security seriously and use: Encryption technologies Secure servers Access controls and authentication Regular audits and monitoring Staff training Industry-standard data protection practices. You are responsible for keeping passwords confidential.
11. HOW LONG WE KEEP YOUR DATA
We retain your information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Retention periods vary depending on the type of data and purpose.
If processing is based on consent, we retain your data until you withdraw it.
12. YOUR RIGHTS (UK GDPR)You have the right to request access, rectification, erasure, restriction and/or data portability of the data that Fabrico processes. You have the right to object to the use of your personal information. However, we can decline your request if we have compelling legitimate grounds which override your interests, or the processing is for the establishment, exercise, or defence of legal claims. For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information.
You can send your request to exercise your right(s) to
contact@withfabrico.com.
We will answer your request within one month after receipt, unless we need more time. Then we will inform you within one month after receipt of your request that we need a maximum of another two months. We are very committed to working with you to always obtain a fair resolution of any complaint or concern you might have in relation to our processing of your personal data. If, however, you feel that we have not been able to assist you adequately and do not comply with applicable privacy rules you have the right to lodge a complaint with the data protection authority using their website.
13. CHANGES TO THIS POLICY
We may update this Policy occasionally to reflect changes in our services or legal requirements.
Significant updates may be communicated via email or Website notices.
Last amended: November 2025.
